Peter Duffy Tool Hire

Bank Referral from PTSB helps Peter Duffy Tool Hire discover Worldpay – and unlock greater value

In business for more than 35 years, Peter Duffy Tool Hire in Westport, County Mayo, Ireland, offers top-range equipment to professionals in construction, farming and landscaping, as well as to DIY enthusiasts from the general public.

With an extensive inventory of gardening equipment, power washers, lawnmowers, chainsaws, construction tools, accessories, personal protective equipment and more, Peter Duffy Tool Hire provides every customer with the best possible service, along with expert repair capabilities and a fully-stocked spare parts department.

Lower costs, superior value sought

As manager of Peter Duffy Tool Hire, Paula Duffy was keen to cut down on the payment processing fees she was dealing with from her prior provider.

“I was looking for fast, dependable card terminals, plus a single point of contact for support whenever I needed it,” she says. “Above all, we needed to receive significantly better value than what we were getting from the processor we were using at the time.”

Bank referral from PTSB leads to Worldpay

Paula’s bank manager at PTSB then introduced her to Worldpay.

“When I first met with my Worldpay relationship manager, he took the time to understand our needs, clearly outlined our options and offered cost-effective recommendations that were a great fit for the business,” Paula notes.

With a banking history encompassing more than 200 years, PTSB is one of Ireland's longest-serving financial institutions and is a leading provider of business and personal banking services in the Irish market.

Desired outcomes achieved

Paula and team rely on Worldpay’s in-store payment terminals and Worldpay Dashboard.

“The Worldpay terminals are reliable, easy to use and super-fast. Our transaction speeds have increased, while our costs have been reduced,” she discloses. “And the dashboard gives me a complete view of all my transactions and payments data.

“Coupled with a seamless, straightforward integration process, responsive support and a strong relationship manager, Worldpay delivers far greater value than our previous provider,” she concludes.

At a glance

Objective

Switch to a payments processor that offers expert guidance, helps cut expenses and provides prompt, reliable service.

Worldpay solutions

SMB Payments Capabilities; Payment Terminals; Worldpay Dashboard

Impact

• Consultative approach
• Faster transactions
• Reduced costs
• Better value

“Worldpay delivers far greater value than our previous provider.”

Paula Duffy, Manager, Peter Duffy Tool Hire

Note: Not all products, solutions or capabilities mentioned in our client stories are available in all geographic regions. Please consult your relationship manager or customer care (existing customers) or sales (prospects) for more information.